Privacy Policy
Last updated: March 19, 2026
WP SignalStack respects your privacy and collects only the information needed to operate our website, plugins, and subscription services.
We do not sell personal data, do not run invasive tracking, and do not collect more than necessary.
1. Who We Are
WP SignalStack provides software tools that connect WordPress websites to third-party platforms to surface marketing and revenue insights.
Depending on how our services are used, we may act as a data controller (for our own customer data) or a processor/tool provider (for data handled through our plugin).
2. Information We Collect
a) Account & Subscription Data (Controller)
When you create an account or purchase a product, we may collect:
- Name and email address
- Account credentials
- Billing and subscription details
- Website URL and license information
Payments are processed by trusted third-party providers. We do not store full credit card details.
b) Communication Data
- Messages submitted through contact or support forms
- Customer support interactions
c) Technical Data
- IP address
- Browser and device information
- Basic request and error logs
d) Product & License Data
To operate our plugins and subscriptions, we may collect limited data such as:
- License status and activation data
- Site identifiers (e.g., domain)
- Minimal usage signals required for functionality
This data is limited and used only to support product operation.
e) Data Processed Through the Plugin
WP SignalStack plugins may process data within your WordPress environment and transmit data to third-party services.
- This data is controlled by you (the Customer)
- WP SignalStack does not store or control this data as a primary system of record
3. How We Use Information
We use collected data only to:
- Provide and manage accounts and subscriptions
- Process payments and manage billing
- Deliver and maintain WP SignalStack products
- Enable plugin functionality and license validation
- Respond to support requests
- Send important product or service communications
We do not sell or rent personal data.
4. Plugins & Third-Party Services
WP SignalStack plugins connect to third-party services (e.g., Thinkific, HubSpot, Greenhouse).
If you enable integrations:
- Data is shared only as required for the integration to function
- You are responsible for compliance with those services
- Third-party platforms operate under their own privacy policies
WP SignalStack does not control how third parties use or store your data.
5. Analytics & Tracking
We avoid invasive tracking.
If analytics are used, they are limited to privacy-respecting usage insights required to improve our products.
We do not use fingerprinting or cross-site behavioral tracking.
6. Cookies
We use minimal cookies required for:
- Authentication and session handling
- Basic website functionality
- Optional analytics
We do not use cookies for aggressive advertising or profiling.
7. Data Retention
We retain data only as long as necessary to:
- Maintain active accounts and subscriptions
- Provide services and support
- Meet legal or accounting obligations
Data processed through your WordPress site or connected services is retained according to your own systems and policies.
8. Your Rights
Depending on your location, you may have rights to:
- Access your data
- Correct your data
- Delete your data
- Restrict or object to processing
- Request data portability
For account and subscription data, contact:
For data collected through your WordPress site or integrations, requests should be handled within your own systems.
9. Children’s Privacy
WP SignalStack products and services are not intended for individuals under 13.
We do not knowingly collect personal data from children.
10. Security
We take reasonable technical and organizational measures to protect your information, including secure transmission and access controls.
However, no system can guarantee absolute security.
11. International Data Transfers
Where data is transferred across jurisdictions, we use appropriate safeguards as required by applicable law.
12. Policy Updates
We may update this Privacy Policy as our products and services evolve.
Changes will be posted on this page.
Continued use of WP SignalStack indicates acceptance of the updated policy.
13. Contact
If you have privacy questions or requests:
support@wpsignalstack.com
WP SignalStack — Canada